Consumer Financial Protection Bureau

Collection Company’s Voicemails

April 30, 2016 by userbill1

Under the Fair Debt Collection Practices Act (FDCPA), a collections company may not leave a message with a third party that will induce you, as a debtor, to call back. Often times, collection companies intentionally call third parties, employers, parents, spouses and leave messages that identify that you owe a debt, and create a sense … Read more

Collection Companies’ Obligations

October 27, 2015 by userbill1

Within five days of first contacting you, a collection company must inform you of: The amount of the debt you owe, The name of the creditor to whom the debt is owed, A statement to the effect that unless the debtor, within thirty days after receipt of the notice, disputes the validity of the debt, … Read more